Making online systems stress-free at DECA
The significance of User Experience (UX) and User Interface (UI) cannot be overstated when it comes to enhancing a customer's online experience on a website. However, it is even more crucial for businesses that manage their own backend. If the process of making changes or edits is too complicated or difficult, it can lead to excessive costs and hinder business growth in today's rapidly evolving digital economy.
Dickson Environmental Consulting and Audit Group (DECA), fell into the trap of a domain and hosting provider that sold her a WordPress website and hosting system with more features than she required. Despite being a small business, WordPress and Webcentral's domain and hosting platforms were overkill. They experienced issues with shortcodes and PHP errors, resulting in spending excessive time and money on version updates and complicated processes to make minor edits. What DECA needed was a straightforward solution that would enable them to focus on their business instead of getting bogged down in the technicalities of their website.
Our team at Studio Riz helped DECA port over their domain to Godaddy and their emails to Microsoft 365 directly. We then remade their entire website on the user-friendly Squarespace platform in less than a week. As a Circle Member of the Squarespace program, we have access to the best knowledge base and longer trial period times, allowing us to provide our clients with the best possible service.
We made subtle tweaks, particularly to the homepage, to help the website stand out. We also ensured that the mobile-optimized version of the site was just as strong. Julie, the owner of Dickson Environmental Consulting and Audit Group, was thrilled with the results. We also made sure she had easy access to all her new tools.
At Studio Riz, we believe that a website should be an asset, not a liability. By simplifying DECA's website, we were able to help them save time and money in the long run, so they could focus on growing their business. We are proud to have helped them achieve their goals.
See the new website we made at dicksonconsulting.com.au or check out the before and after below.
“Our new Squarespace version is looking a lot more user-friendly and I like the new stock imagery you have used. Definitely see the benefits of the new email system including better accessibility to my calendars. Thanks so much for all your help and patience in transferring everything to more reliable partners.”
Services
Squarespace website design and development
Domain and hosting transfer
Email Migration
User training and support
Impact
Simplified website management
Reduced costs on version updates and complex processes
Enhanced website design and functionality
Mobile optimization for better user experience
Improved time management for business growth
